Security Solutions

Overview

LPI Cloud manages job data for thousands of users around the world. At Laser Products Industries (LPI), we understand that our customers expect us to protect their data with the highest standards and are committed to providing them with a highly secure and reliable environment. Our security model and controls are based on international standards and industry best practices,.

How do we secure your data?

LPI’s systems are hosted on multiple Kubernetes clusters at Digital Ocean. Hosting on Digital Ocean data centers is located in NA (North America), and will soon be available in EMEA (Europe, the Middle East and Africa) and APAC (Asia-Pacific). This allows us to provide a reliable service and keeps your data available whenever you need it.

These data centers employ leading physical and environmental security measures, resulting in highly resilient infrastructure.

Application Security

LPICloud.com implements a security oriented design in multiple layers, one of which is the application layer. The LPI Cloud application is developed according to the OWASP Top 10 framework and all code is peer reviewed prior to deployment to production.

Our controlled CI/CD process includes static code analysis, vulnerability assessment, end-to-end testing, unit testing which addresses authorization aspects and more. LPI Cloud developers go through periodic security training to keep them up-to-date with secure development best practices.

Infrastructure Security

Another layer of security is the infrastructure. As stated, LPI Cloud is hosted across multiple Digital Ocean Kubernetes clusters. Furthermore, our infrastructure is protected using multiple layers of defense mechanisms, including:
  • Firewalls for enforcing IP whitelisting and access through permitted ports only to network resources
  • Web application firewall (WAF) for content-based dynamic attack blocking
  • DDoS mitigation and rate limiting
  • NIDS sensors for early attack detection
  • Advanced routing configuration
  • Comprehensive logging of network traffic, both internal and edge

Data Encryption

LPI Cloud encrypts all data both in transit and at rest:

  • Traffic is encrypted using TLS 1.3 with a modern cipher suite, supporting TLS 1.2 at minimum
  • User data is encrypted at rest across our infrastructure using AES-256 or better
  • Credentials are hashed and salted using a modern hash function

External Security Audits

Independent third-party assessments are crucial to get an accurate, unbiased understanding of your security posture. LPI Cloud conducts internal audits both in the application and in the infrastructure level.

Additionally, LPI is in the process of external auditing as part of the SOC2 Type II audit and ISO certifications.

Physical Security

LPI Cloud is a cloud-based solution, with no part of our infrastructure retained on-premise. LPI Cloud’s data centers are hosted on Digital Ocean infrastructure, where leading physical security measures are employed.

Disaster Recovery and Backups

LPI is committed to providing continuous and uninterrupted service to all its customers. We consistently backup user data every 2 hours. All backups are encrypted and distributed to various locations. Our Disaster Recovery Plan is tested at least twice a year to assess its effectiveness and to keep the teams aligned with their responsibilities in case of a service interruption.

Security Awareness and Training

LPI understands that its security is dependent on its employees. Therefore, all our employees undergo thorough information security awareness training during onboarding. Further security training is provided on a quarterly basis. Additionally, all employees must sign our Acceptable Use Policy.

Access Control

We know the data you upload to LPI Cloud is private and confidential. We regularly conduct user access reviews to ensure appropriate permissions are in place, in accordance with the least privilege principle. Employees have their access rights promptly modified upon change in employment.

If you have any questions concerning LPI’s privacy program and our compliance with the Privacy Act, please feel free to contact our Data Protection Officer & Privacy Team at [email protected]